Worst managed and lowest paid call center in the Portland area - Customer Care Supervisor Xerox Employee Review

1.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Anyone can get hired to work here as long as you can pass a drug test and haven't had a felony within 7 years which means they are only attracting bottom of the barrel employees. If you become friendly with the SBU-level managers, then you are guaranteed a promotion no matter how poorly you perform: favoritism prevails.

Cons

The company has an extremely high turnover rate because they believe there's always someone else willing to step in and replace the departing employee. Employees are regularly lied to and told performance reviews and raises are coming however Xerox never delivers on the promise. HR complaints are only addressed if they involve race or violence. Sexual harassment is the norm. No opportunities exist for employment advancement. No training is provided to move-up in the company. Investors should be aware that SBU-level and above management are not held accountable for their actions, and they are eating the company alive from the inside out pilfering profits and destroying infrastructure.

Explore other reviews about Xerox

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and Xerox direction is excellent

Cons

Print industry is a little challenging

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team to work with. people are helpful

Cons

Salary is low and depending on which tech you are, you will never learn new things

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