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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,129 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Sep 6, 2016

      Don't care about their people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had excellent employee discounts with partners. They are partners with most car companies so you can get a great discount on a car.

      Cons

      They do not give out raises. Like not ever. They will cut benefits and people as much as possible without every replacing any of them. Basically they are trying to get the most bang for their buck at the expense of the employees and their well beings. There is zero chance your boss will let you take one of the other opportunities at the company.

      3.0
      Jun 17, 2016

      If the work environment were anything like the training environment, they'd retain a lot more employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training program was good, in spite of the fact that some aspects of the job aren't able to be taught prior to experience. They hire from within, which is good news for people who want to move up within the company. Easy to get a schedule that involves working weekends if you have children or regular appointments during weekdays. Fellow employees are generally friendly, empathetic, pleasant, and understanding.

      Cons

      The mandatory overtime wears many people down, causing high turnover and more workload for the remaining employees. I had half an hour for lunch despite 10-12 hour shifts. There is a disconnect between supervisors and their teams where often a supervisor will refuse to take a call simply because they applied for the supervisor position to get away from the phones in the first place.

      3.0
      Mar 24, 2016

      Project Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good team - Standard 9-5, no overtime - Good learning opportunities

      Cons

      - No raise, no promotion, no bonus, no room to grow - Old tech company, old school management - Focus on cost saving rather than revenue generating

      Viewing 157 - 159 of 9,129 Reviews
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      Glassdoor has 10,137 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.