Xerox reviews

3.3

44% would recommend to a friend

(9,129 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Mar 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Used to be a great brand name excellent minority workplace great marketing huge customer base good partnerships board of directors intertwined with many other corporate boards which can be good for selling large deals and helping with international sales

Cons

terrible management depressing environment poor pay products not competitive Japanese brands have smoked brand x very unrealistic goal setting process and reviews never feel like part of the company sales are outsiders not part of the "A" team arbitrary territory changes and comp plan changes comp plan not competitive stock is worthless and business is poorly run from a financial standpoint

4.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

They are committed to an ethical workplace. There are challenging projects to work on. Thet are committed to personnel development. They make good use of Lean Six Sigma. They have a tuition refund program.

Cons

They allow workplace bullies to flourish. There is way too much bereaucracy. The left hand doesn't know what the right hand is doing. There are too many layoffs. Outsourcing many jobs overseas. Too much overhead. Management believes they are never wrong. They give across the board cost targets instead of doing their homework and cutting the fat, they end up cutting muscle. Very political work environment.

1.0
Mar 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Xerox offers excellent products & services with great people to back those up.

Cons

I thnk Xerox lost touch with the real world some time ago. Management still talks the same about moving forward with technology, being inovative, & offering customers services that will increase their business or effectiveness. Unfortunately they lost touch with the real people who deal with, communicate, & work directly with the customers on a daily basis. No one comes to ask us what we think about how business is going & what customers tell us about what they want & think, I think management would be surprised. There are too many broken, outdated, & complicated processes in place which hampers us from doing an effective job. We get in our own way with internal barriers that make daily work difficult. We used to feel valued & appreciated. Now it seems we are devalued as meanial task workers who may be laid off or reassigned new job roles that will most cetainly mean pay cuts, while corporate management still receives huge salaries & bonuses.

Viewing 9061 - 9063 of 9,129 Reviews

Glassdoor has 10,137 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.