Xerox reviews

3.3

44% would recommend to a friend

(9,129 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
4.0
Mar 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Great place to work with opportunities to geographically move within the company structure. Fairly large campuses and diverse areas of employment allow you the ability to look at other types of jobs when and if internal recruitments become available. They keep a great population of new-era competent employees on staff while tollerating a small population of incompetent dinasaurs that barely completed high school who have been there for 30+ years. Those folks will keep the young bucks busy picking up the pieces. Middle and lower managment people are really great people to work for especially in the engineering areas. Sales and customer support areas are salt mines with slave driver managers obsessing over numbers and statistics. Really depends on which section you work in will determine how great a manger or director you'll work for. Large diversivied organization!

Cons

WIth respect to executive managment, don't expect to be anything other than a number. The Band B Executives can't even remember your name and if it wasn't for your name badge wouldn't even know your a Xerox employee. Their annual employee engagement process isn't embraced very well by middle managment. You will notice that most if not all jobs internally posted at Xerox require you to have advanced college degrees and several years experience already doing the job somewhere else. Never expect to see an entry level position. If you enter the company at the height of your current line of work, go back to school using their college tuition assistance program (great benefit!!) you will have to put in your required tenure (endentured servitude for 2-3 years), then quit your job and go get a lower paying entry level job somewhere else until you acquire the necessary experience, then hope to get a job back within the company. Their over obsesion with Lean Six Sigma will eventually have all jobs sub contracted out to sub family wage jobs or will be put out over seas like most of their manufacturing is now. Never think that your job is secure. Even if you get into managment, you need to be sure that you have at least 15 employees under you and be concious of the fact that you bring something to the company nobody else can. If not, your job isn't secure and you shouldn't plan on retiring there. The annual VRIF and IRIFs cause a significant amount of stress and in the last 5 years are almost guranteed like clock work (Voluntary Reduction in (work)Force aka; early buyouts and Involuntary Reduction in (work)Force - aka; Layoffs) Not all of this is the fault of the leadership but is more of a reaction to the companys stock falling drastically a number of years ago and the stock holders being up in arms over their return on investments demanding the company cut back, downside and get the cash back up in their pockets.

3.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Xerox provides a foundation to start a good career. If you are a self motivation ego centric class “A” person you will go far in the company. If not you will find yourself traversing a landscape of various jobs that will allow you to stay within the company for years with little promise of real challenge or failure. The culture is one of self-preservation and camaraderie in the face of corporate stagnation.

Cons

Xerox is dying from two fronts, one a internal cancer infecting the core of the workforce, the lack of meaningful communication on most levels and the fact that management has put on collective blinders to this fact has rendered knowledge a fractured tool within the ranks. Second is a solid strategy and focus of Xerox’s position in the market. The document company, The copier company, The (fill-in the blank) the company, Xerox is trying to be a jack of all trades and has loss focus on innovation this has lead to a weak amalgamation of services that leave the associates to provide with little corporate backing.

2.0
Mar 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Entrepreneurial Sales focused Compensation directly related to effort Good training Trips Decent colleagues

Cons

A company without direction It is seeking it's next golden egg but not finding it Poor at communicating ideas from management Not much communication Inability to Change/Innovate but when they decide to the early mover has already grabed market share Sales team has to be integrated into whole business Stop "rolling' you customers into longer term leases that is essentially a way of masking the truth. It does not add any value to Xerox nor to the customers. Maybe stick to hardware rather than the services and BPO areas where there is plenty of competition. Connect R&D to operational business

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