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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,129 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      Mar 5, 2009

      Xerox, great name, but doesn't deliver :-(

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The name Xerox on your resume SPEAKS on your resume, but not sure that the internal stress and strain are work it. Xerox is an industry leader and does offer the most innovative products and solutions to the customer. The benefits package is good and comparable to most Fortune 500 companies. Great sales training in included for new hires.

      Cons

      Very, very complex to work here. Good sales training, but lack of good on the job training .... lots of administrative burdens and barriers. Lack of good internal knowledge base. From a sales perspective, Xerox is the most expensive player in the industry...office equipment is becoming more of a commodity. There will have to be some way Xerox deals with this, as there is only a certain amount of premium to pay for more value (especially in this economic downturn). Upper management disconnected from the sales force and customer perspectives and shifts in the industry.

      4.0
      Feb 28, 2009

      Listen to the Customer and the Sales Force

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with wonderful customers and fellow employees. You can have the ability to make a very good income if you choose to work very hard. A Sales Executive needs to find an inner motivation as many of the offices now require that the employees work from home. That means you do do have near the good water cooler conversations that you had in the past.

      Cons

      This job requires at least 60 plus hours per week to be successful. Younger people need to really pay attention to the retirement benefits as they have been greatly reduced. Do not rely on the promises of Xerox, but, make sure that you have your own additional plans that will take care of you in retirement.

      2.0
      Feb 23, 2009

      Xerox leaves me desiring for more.

      Account associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like to work independently with little or no management oversight, then Xerox is the place for you. You manage yourself! They have a decent 401k plan and tuition reimbursement..

      Cons

      With the lack of managerial oversight comes a huge lack in communication. There is also no room for growth opportunities or promotions or raises. With that, you can expect to be doing the same job or jobs with similar duties for several years before making a change within the company or getting recognized for your hard work. A lot of people within the company don't seem to mind, but I do. Some people do mind, but are afraid of losing their jobs. Maybe that is why Xerox is great for them. Also, managers only seem to care about where to save a dollar as opposed to really grooming their associates to become better assets for the company. Positions are not created and there is no concrete method of training. It is all static with in the company. There is a lack of creativity and innovation in drumming up business. It doesn't help that Xerox can be one of the most expensive in the industry when dealing with site management and services.

      Viewing 9064 - 9066 of 9,129 Reviews
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      Glassdoor has 10,137 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.