Note to Management: listen to the fronline, not the headlines - Account Associate Xerox Employee Review

3.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Xerox provides a foundation to start a good career. If you are a self motivation ego centric class “A” person you will go far in the company. If not you will find yourself traversing a landscape of various jobs that will allow you to stay within the company for years with little promise of real challenge or failure. The culture is one of self-preservation and camaraderie in the face of corporate stagnation.

Cons

Xerox is dying from two fronts, one a internal cancer infecting the core of the workforce, the lack of meaningful communication on most levels and the fact that management has put on collective blinders to this fact has rendered knowledge a fractured tool within the ranks. Second is a solid strategy and focus of Xerox’s position in the market. The document company, The copier company, The (fill-in the blank) the company, Xerox is trying to be a jack of all trades and has loss focus on innovation this has lead to a weak amalgamation of services that leave the associates to provide with little corporate backing.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

pto insurance events communicatoin with team delivery

Cons

pay. training. no proper training in custmer service dept

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