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      Xerox

      Engaged Employer

      Xerox reviews

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      3.3

      44% would recommend to a friend

      (9,128 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      Jan 26, 2016

      Laughable Leadership

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was fresh out of college when I got here and I learned a lot of useful lessons for sales professionals. I had to complete 100 phone calls by my managers order otherwise I couldn't leave for lunch. So it was good to show my next employer I could "complete the grind".

      Cons

      In January of 2016 our President urged employees to go onto this website and give positive reviews. Apparently he and the rest of our leaders believe the negative reviews were dishonest. Being in this place for 3 years I've witnessed so much disfunction. Every year sales compensation plans are switched up to make bonuses harder to obtain. Our VPs rarely interact with anyone outside of the "inner circle" of tenured sales guys who have been around forever. Only a few of our sales managers are experts within our field. There are a handful of reps who have been promised better assignments and territories, but are just strung along without and real improvements to their assignment. I could go on and on describing the issues and lack of leadership within our company, but our boss will just solicit more positive reviews by people who haven't been around long enough to know the truth.

      1.0
      Oct 21, 2016

      Over a year later, and I still feel compelled to spread the word

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company would be marginally better than collecting public assistance checks from the government. I give work/life balance 5 stars, because once you resign yourself to the fact this is a dead end job, you can do whatever you want until you leave. The key is not caring one iota about what your manager says.

      Cons

      Main product line = a business commodity that nobody cares about Technical (IT) resources = obsolete leadership = incompetent compensation structure = complete bull<expletive> honesty and integrity = never met him

      avatar
      Xerox Response
      9y
      Thanking for taking time out of your day to post your opinion. We would like to address your concerns for our future readers. Our product may not be the most glamorous; however, companies have real needs for these items and the workflow solutions they can provide. Please feel free to look at our case studies on our website and you can find real solutions for our customers. Our Technical Resources are continuously improving as technology moves and evolves at lightning speed! We are constantly rolling out new technology to make our reps jobs easier. We are working on updating some of our systems so that our employees have the best resources possible at their fingertips. Everyone has different personalities and it takes all kinds to make the world go round. We are proud that our leadership has helped us become the #1 preferred office technology provider in the state of Michigan. Does this mean we are perfect? NO! We strive for continuous improvements in our leadership skills and abilities. MOS hosts many programs for all employees to sharpen their skills in all areas of professional business. We continually evaluate our compensation package to make sure we are providing our employees with the best opportunities. MOS is full of great people who demonstrate honesty and integrity every day. No company has a staff that is 100% fault free but we are like a family and strive to keep it that way. We look forward to sharing our family with new recruits and answering any questions that they have for us.
      1.0
      Apr 18, 2016

      1980s style leadership

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      20 word miniumum? Let me just say that MOS has business suites at many sports venues. That's pretty cool. #gladhanding

      Cons

      Upper management here is nothing more than a cliche of 1980s bad sales practices. Save yourself the pain and agony, and watch Glengarry Glen Ross on Netflix for entertainment instead. Don't drive your career into the ground by taking a sales job at MOS. -horrible leadership -dishonestly -micromanagement -lack of ethics in dealing with customers and employees -unnecessarily complex commission structure and comp plan -outdated CRM technology -obselete sales strategy (door to door for enterprise sales? Seriously, WTF?) I don't know how this place keeps getting awards like "best and brightest" employers.

      Viewing 28 - 30 of 9,128 Reviews
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      Glassdoor has 10,135 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.