Wells Fargo reviews

3.5

57% would recommend to a friend

(54,459 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

54K reviews
4.0
May 4, 2016

Well Run - but not for super stars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, socially inclusive and forward thinking, team oriented culture. Great for communities they serve. Everyone is friendly. Senior management are good people and genuinely interested in "doing good and doing well".

Cons

The company is not set up to reward extraordinary efforts or top performers. Management's focus is on hiring and training "normal" people to carry out well defined tasks to generate predictable low-risk outcomes. Superstars and disruptive ideas are not welcomed. Stick to the manual

2.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent direct managers Benefits 401K match

Cons

- Strict RTO of 4 days per week with requirement to make-up missed days due to weather (even if they close the site) or personal circumstances for non customer facing employees. -Low merit increases normally in the 2-3%+ range (if you're lucky) while the CEO gets an 18% pay bump (equaling millions of dollars). -Well known that male employees make more than females, evident by multiple lawsuits. -Constant layoffs and job uncertainty ($1 BILLION set aside for severance in 2024.) -Blatant corporate greed raking in billions of dollars while suggesting employees get a side hustle to deal with inflation during COVID. -Recently C-Suite stated we'll need to purchase our OWN computers to use at work. -Poor reputation, when are we NOT in the news?!? -History of retaliation for whistle blowers. -Managers only allowed to rate higher than Meets for a certain number of employees even when more people qualify for the rating. In addition not being able to rate higher than Meets for all employees during certain cycles to keep merit increases low. -Managers only under certain situations able to promote during the year to again keep salaries low. Normally all promotions are done at year end so they can wrap your promotion and merit increase into one lower percentage. Hiring freezes for back filling positions (replacing someone who left.)

5.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked for Wells Fargo for almost two years. I started as a teller and moved to a lead teller position. Wells has an extensive and great training program. They invest in their employees. In my district, I see my district manager every week and it feels less like a huge corporate company and more like extended family. Wells has great benefits and great incentive plans. Sales goals have consistently been lowered every year. Wells is focusing more on ethics and customer service than sales. You can get promoted in less than a year, like I did, if you work hard, take the initiative and ask for help you will succeed. Sales are extremely easy to achieve. Customer service is wells number one priority. You need to be customer orientated. The branch is extremely fun and high energy makes people excited to come to work. In comparison to Chase or BOA, Wells is the way to go. They invest more time and money into their employees and care about their development.

Cons

Hours are tough. Working 9-6 or like my branch,10-7 can be very tough. Not having a set schedule or working at a Sunday open branch is also difficult. Most branches are going to be transitioning soon to sunday open branches. The pilot program is going well and bringing in an increase in profit. Customer's can be entitled jerks.

Viewing 22 - 24 of 54,459 Reviews

Glassdoor has 58,566 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.