Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1004 reviews)); "Good benefits and flexible with hours" ((in 587 reviews)); "Pretty nice staff and nice to help out people" ((in 481 reviews)); "The staff are friendly and helpful" ((in 423 reviews)); "Colleagues were friendly and helpful" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 273 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 65 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,763 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,763 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Oct 11, 2013

Very good and largely interesting

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bonuses in march which are very helpful

Cons

Workload is difficult due to the physical nature of the job

5.0

Sep 30, 2013

Brilliant company and a great team

Cashier/operations

Recommend

CEO approval

Business Outlook

Pros

Great benefits including annual bonuses, time and a half pay, good holidays etc. The management at Henley are great and have a wonderful relationship with the staff (or at least they did when I was there!). There is a great system for overtime, but they have been known to acknowledge when you are working too hard. They have awards for good behavior such as the 'one step beyond' award.

Cons

The work is repetitive if you are not a manager and getting into the head offices takes a lot of qualification and experience.

5.0

Sep 18, 2013

Excellent

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good training, professional and caring employers.

Cons

None really at all to be honest

Viewing 8722 - 8724 of 8,763 Reviews

Top companies for "Compensation and Benefits" near you

Trader Joe's

4.1★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

None Such Farm

3.8★Compensation & Benefits

Co-op

3.5★Compensation & Benefits

Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very good and largely interesting

Brilliant company and a great team

Excellent

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose