Waitrose reviews

3.8

68% would recommend to a friend

(8,763 total reviews)
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Jason Tarry

73% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jan 24, 2014

Very pleasant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for a retail job. You usually got a great deal of respect from customers. Managers were all good.

Cons

At the end of the day it was shelf stacking.

2.0
Jan 8, 2014

A real eye-opener, and not in a good way!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus & partner discount

Cons

To say working for Waitrose was an eye opener is an understatement as I naively thought that the staff were rewarded well financially for their work & were treated well generally. This may well be the case but not at our branch!! Snotty managers who don't appear to appreciate or value their staff or know how to communicate with them, leading to low staff morale. The pay is surprising poor for the multiple roles we are expected to perform. Extremely limited career opportunities for grass roots staff In other words, unless desperate - avoid like the plague!!

4.0
Dec 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent training opportunities and company structure at a higher level. Relatively low pressure a lot of the time for customer service staff. Freedom to make decisions yourself.

Cons

Poor in-store management that appear to chase targets but with no visibility of those targets made available to service staff. Facilities were often hot-fixed rather than closing down areas of the store for much-needed repair.

Viewing 8719 - 8721 of 8,763 Reviews

Glassdoor has 9,126 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.