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      Waitrose

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      Waitrose reviews

      3.8

      68% would recommend to a friend

      (8,766 total reviews)
      avatar

      Jason Tarry

      73% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.2

      Senior management

      3.1

      Career opportunities

      Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Mar 27, 2017

      Great to shop in, frustrating to work for.

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally pleasant, respectful colleagues and managers. Fairly nice surroundings. Undemanding work. Not put under as much pressure as some of their rivals (i.e. Tesco). Was offered a permanent job (but turned it down),

      Cons

      Newcomers are treated the worst and don't get the respect or benefits of permanent staff. Constantly asked to do overtime and often coerced into doing it. Very passive-agressive working environment. Incompetent managers. Rudest customers I've encountered. Incredibly boring, menial work. Was misled on ins and outs of job roll. Insufficient breaks.

      3.0
      Mar 2, 2017

      Waitrose is battling to survive in the retail food market and isn't as pleasant to work for as it is perceived.

      Assistant section manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount is very good, the staff are all lovely. The company sources food ethically and is honest about its practices

      Cons

      Waitrose is battling to survive in the retail food market and isn't as pleasant to work for as it is perceived. Very hard work and understaffed, customers are more challenging and 'entitled' than you'd expect from a supermarket.

      3.0
      Feb 15, 2017

      ok for the first couple of months

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is okay and benefits are really good, discount in waitrose is 15% and john lewis is 35% and other discounts with the card. Usually, long running staff that have been there forever, which means they know the company well and can comfort you on their own knowledge to progress.

      Cons

      Once the budget is spent for the year the company get last with enrolling new staff or cant afford new staff to help even if there isn't enough to cover a shift. There is a lot of 16-18 year olds trying to run the shop. Needs more supervisors than one especially if something is to go wrong, customers are waiting to have authorisation of alcohol with staff being so young. Modern Waitrose isn't working you will only stay in your section unless you are bored.

      Viewing 64 - 66 of 8,766 Reviews
      Related searches: Waitrose jobs | Waitrose salaries | Waitrose benefits | Waitrose interviews
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      Glassdoor has 9,130 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.