Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,766 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

2.0

May 19, 2017

Becoming more like the other supermarkets by the day

Fruit and veg partner

Recommend

CEO approval

Business Outlook

Pros

No shareholders, decent benefits, half decent pay (if your prepared to flog your guts outl.

Cons

Not the good company it used to be. High stress levels. Low staff morale due to cuts in staff and hours. Anyone who criticises the company is regarded as a traitor.

1.0

May 1, 2017

Depressing place to work these days

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good discounts Good external benefits with other companies Annual bonus (doubt it will be there in a few years) Great colleagues many of whom are now friends

Cons

Management hide in the office all day Taking time off sick due to work related injuries and they threaten to take away your role and stick you on checkouts rather than address the real issue Very hard to book holidays as management never approve it Long shifts Trying too hard to be like other supermarkets and loosing that special touch they once had

1.0

Apr 25, 2017

Hospitality Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount (that's if you ever have time to go shopping!)

Cons

Poor management, inflexible working hours, unrealistic targets, cultist environment and overall my worst job ever!

Viewing 61 - 63 of 8,766 Reviews

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Jobs at Waitrose

Hospitality, Supermarket Assistant

Horley, Surrey, South East England, England

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

High Wycombe, Angleterre

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Becoming more like the other supermarkets by the day

Depressing place to work these days

Hospitality Assistant

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose