Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has been stable over the past 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,766 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,766 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Aug 3, 2017

Slaverose

Food service partner

Recommend

CEO approval

Business Outlook

Pros

My other employees make work just about bareable

Cons

Too many Managers, always looking for things you're doing wrong, even though they themselves don't know everything No enough consistancy or communication between managers, always muck ups, or mistakes Punished for being better in your job, ie learning different food sections means you're stretched to your limit. Minimum pay and still waiting for an overdue review. Understaffed, overworked, with no expected new staff to cover the load because of budgets.

3.0

Jul 14, 2017

Past its best

Manager, head office

Recommend

CEO approval

Business Outlook

Pros

Strong brand culture. Excellent benefit package with John Lewis discount, various subsidies, clubs, hotels and golf courses, pension still good. Waitrose discount brings prices to level of other supermarkets.

Cons

Very little movement means opportunities for promotion are rare, and not enough experience of the world away from Waitrose. The best way to progress is to leave. JLP can be cultish, and the democracy structure masks lack of empowerment of Partners.

2.0

Jul 5, 2017

Good flexible place to work if you have the right manager.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- Good staff to speak to

Cons

- Managers thinking they can treat you like cattle.

Viewing 58 - 60 of 8,766 Reviews

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Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

Horley, Surrey, South East England, England

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

High Wycombe, Angleterre

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Slaverose

Past its best

Good flexible place to work if you have the right manager.

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose