UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jul 15, 2008
Recommend
CEO approval
Business Outlook

Pros

There is a good work life balance. Managers understand that people have a life and are not very strict about work hours as long as you get the work done. If you are looking for a job with a steady income - this is one. If you would rather work only between 9 - 5 this is the place. If you're happy with doing what you do and do not want to take more responsibilities - this is the right place.

Cons

At UPS its very laid back when it comes to Information Services. People here are not very smart and those few that are smart are only ones who work, yet get stagnated in the careers. It takes too long to get promoted.

3.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

It is very easy to get promoted if you are competent. Additionally, the pay is fairly competitive with other corporations. For many, the lack of a need for a college degree for some of the upper level supervisor jobs is a plus.

Cons

The work is probably the hardest in the field. There is little recognition unless you actively push yourself forward. Most people see UPS as a dead end in their professional growth.

4.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Opportuniteis abound for pursing any career path you want. But you need to be willing to sacrifice work-life balance at times to achieve those goals. Diversity is a way of life at UPS, and there is ample opportunity for everyone regardless of race, gender, sexual orientation, disabililty, etc. Promotion from within gives everyone an equal opportunity to grow in their career. As our bsuiness expands the opoprtunites to try new career paths and developnew skills exapnds at the same time. This is a company whre you can have many jobs in your lifetime, but all with one employer. A job for life, but as much varierty as you can stand - who could ask for more?

Cons

Many jobs have poor work-life balance issues especially as you work your way up the career ladder. Our promotion from within policy has a downside of creating somewhat myopic vision on the part of senior leaders, and differing points of view are not always welcomed as much as would be healthy for an organization. As a company we are still struggling with what it means to be apublic company, and that can some times lead to poor decisions, and knee-jerk reactions to the Wall Street analysts, but Scott Davis seems to be the best CEO we've had so far with dealing with the vagaries of the market and the economy.

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Glassdoor has 40,968 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.