UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits, pay is good but not on some days years ago i respected this company but now it dwindles dailey

Cons

over worked the time they expect you to do the job is not vesable on certian days,they don't get it but push saftey if you have to work at the pace they expect injurys are gonna occur

4.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Structure, determination, strong corporate culture, vision. Extremely educational on every imaginable level, a training that is stellar outside UPS. If you've been at this company, it's a breeze taking on pretty much any other challenge. Especially so if given an excellent mentor/boss (which I happened to have).

Cons

Extremely political and bureaucratic. How about two-three months for ordering a lamp? Non-flexible. No room for real responsibility, there's always someone else who approves and decides which disconnects people from their jobs. Furthermore, people are not viewed as people, it's all about statistics and ROI. Poor pay compared to other companies for similar jobs. Reasons for advancement are unclear. It's pretty much all about knowing the right people and networking within the company. Management (including myself) are treated like royalties (how about planing a new lawn for a visit to one of the centers?) and are able to freely act as dictators creating their own little realm within the Big Brown.

3.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Job security. Have always felt that there was never any real chance of getting let go during down times at UPS. Looks great on a resume. Decent benefits package. Management respectful of employees; work/personal time conflicts handled fairly.

Cons

UPS corporate purposely offers salaries at average or just below average for the industry. You must be very patient to get promoted at UPS. There are just too many people who have been at UPS for 15+ years. You must understand if they waited to be promoted so must you. Good company and quality of life; but if you have ambition you'll find yourself looking elsewhere after a few years.

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Glassdoor has 40,969 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.