Starbucks reviews

3.5

57% would recommend to a friend

(85,497 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
1.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits and the company values are great! However unfortunately this place didn't live the values

Cons

I can't speak to how it is at any other Starbucks plant but KFP is a HOT MESS! My supervisor was reported on numerous occasions and because he's been with the company 20 yrs and is a new supervisor nothing is done. I could have told you from my awkward interview the man should have never been put in charge of human beings. Not to get into the huge distain he single handedly created between another employee and I.

3.0
May 5, 2019

Adequately Frustrating

Recommend
CEO approval
Business Outlook

Pros

Great benefits Diverse partners Stock options Part-time barista would have a better experience Job can be fine depending on the store (ASM and higher) Bonuses A lot of vacation immediately granted on hire and every year

Cons

The job will work you to the bone Low pay across the board for what everyone has to deal with Can rarely take all your "required" breaks If you're in a busy location expect high turnover Customers given free reign= partner experience suffers Company wants money/lower Drive-Thru times but is stingy on store labor hours If you are an ASM, you will be in the worst position in the company False sense of advancement

3.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits package including health insurance plans, bean stock, employee discount & weekly "markout" of a pound of coffee or packaged tea.

Cons

The culture in the corporate office is absolutely horrendous- I can only speak for the R&D department, but I'm told the experiences vary by department and fortitude of the management of a department. Product Development is particularly bad with it's many lazy, paranoid middle managers who are more concerned with "optics" than actually executing a well done job. When middle management waivers on whether or not a mission statement should be applied to a situation or not- it's a death nail in the coffin of a working culture. Here's a hint- the mission statement of a company should be applied to everything you do and always- if it's not, there is lots of correction needed and the R&D dept. is beyond correcting. Yes, directions change and agile pivots are all apart of business, but when this is a constant norm due to the lack of backbone of department leaders, then the whole team suffers. When employees that constantly achieve high reaching goals, they should be congratulated for their success- it is the entire company's success. Instead what happens here is isolating the high achieving "partner" with giving lack of resources to complete future projects, not giving opportunities for future growth and recognition systems that make other employees intimidated. The sad part is that there are a lot of good partners that are so willing to "rise up" and do the right thing for the company and the culture, but the middle management is so stifling, where is there to rise to?

Viewing 190 - 192 of 85,497 Reviews

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