Starbucks reviews

3.5

56% would recommend to a friend

(85,222 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Dec 5, 2008

Starbucks is a great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment. Professional training. Excellent benefits.

Cons

Early opening shifts. Always on your feet.

4.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Great environment in most stores, fairly easy job, free coffee, solid benefits, good products, fast paced.

Cons

They hire outside of the company way too much and don't promote enough within, leading to people you trained being your bosses. The senior management team has pretty much all changed meaning all of the people that created the Starbucks culture are gone, besides Schultz and he has been consumed by wall street.

2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

the benefits!!! I got medical and dental for only $19 every two weeks! you get free drinks while working and a free pound of coffee weekly. You build relationship with some great customers. Basically, networking can help in getting a way better job because most of these customers are professionals and business people. Starbucks Coffee is worldwide so you can transfer anywhere in the country. You can also pick up extra hours from other employees from other stores in the area. You get tips weekly. They can be between 50 cents to 2 dollars depend on how busy the store is. They are really helpful as gas or lunch money.

Cons

No opportunity to grow! they don't support education so if you're a student, you can't get a promotion because they want you to devote 24 hrs of your day to them. It's unacceptable to be sick because they won't let you call sick. They will hold you responsible to find someone to work for you even if you're very very sick. You work like a janitor. Taking trash out constantly, swiping, mopping and cleaning after customers every 10 minutes. Washing tuns of dishes like you were a dishwasher at a restaurant. Some of the supervisor act like they're God, like being a supervisor is like being a CEO or something. Employees don't like to go by the book when it come to making customers drinks the right way. They give customers decaf coffee whenever they feel like it!

Viewing 85090 - 85092 of 85,222 Reviews

Glassdoor has 90,925 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.