Starbucks reviews

3.5

56% would recommend to a friend

(85,368 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Oct 2, 2009

The Store Manager Makes All The Difference

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starbucks offers fantastic benefits unmatched virtually anywhere else, flexible schedule swapping due to many employees, and plenty free coffee -- which is great!

Cons

The hours can be long and customers can be feisty. Once you've learned how to make all the drinks, it becomes VERY repetitive. Depending on the Store Manager, you could wind up in a great organizational environment or a completely terrible one.

3.0
Oct 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Interesting people, flexibility, tansitional employment. You can change titles, or move and still have options for employment at Starbucks.

Cons

There are some great distric managers, and some terrible ones. You have to find the right people to work with. Some store managers assume great integrity, while others are manipulative and selfish. It's all about the district and store you work in. I had both the best managment and worst managment I have ever seen there, 10 miles apart from each other...

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Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.