Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jan 29, 2010
Recommend
CEO approval
Business Outlook

Pros

*Flexible hours *Not hard to move up - can become store manager within a year *Great benefits - HEALTH even though part-time job *Laid back atmosphere when business is slow * Good training

Cons

* Very low wages * angry or rude customers can make the job stressful *god forbid you forget how to make a drink..

5.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

It's fun to work here. Management (at least at my store) was amazing. A free pound of coffee every week. Free drinks while you're working Discount

Cons

Not a ton of upward mobility, but that is expected in retail. Some stores are not so fun to work at.

2.0
Jan 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits. - Health care (20hrs/wk.=250hrs min./per qtr.), 401k, Stock options, etc... free coffee... Tips (a little extra cash in your pocket) Weekly pound of coffee or tea Depending on store staffing, some really great people (partners) to work with. Work when you want to work (lax scheduling) A clean environment

Cons

Senior Management in Seattle are having a hard time deciding on what the company wants to do in the future to keep afloat. One thing right after another (tea lattes --> movies about spelling bees --> back to true coffee -->SELL SELL SELL those cupcakes! ---> brew fresh coffee every 30 mins --> Instant Coffee is the best coffee in the world!) All just way to wishwashy for me. Don't expect to make it up the retail ladder : store closures make it hard to internally move up. Sometimes hard to get shifts covered... and the hardest to get covered when you wake up ill at 5am Ok pay ("Made up by the benefits, can be true") Deal with the general public : Older people, business people, teenagers, soccer moms, people that live out of their cars, people that bring their office into the store to sit in a comfy chairs for 8 hours straight, the stalkers, and the meanest people coming in right after church.

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Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.