Starbucks reviews

3.5

57% would recommend to a friend

(85,467 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
5.0
May 2, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty high and raises are quick. I started at 8.25 and went to 9.11 in 1 year. Also has tuition reimbursement up to a certain amount

Cons

I burned my foot (barely) by spilling a hot drink

5.0
May 2, 2010
Recommend
CEO approval
Business Outlook

Pros

The coffee is awesome and when in a properly managed store, the overall morale is extremely high. I have never dreaded going to work. For the most part, all partners are more than willing to pick up some slack when the going gets tough. Starbucks screens all potential partners well. Very few "Negative Nancies" slip through the cracks.

Cons

You go home smelling like spoiled milk if you have a rough day on the espresso bar; and, of course, some of the customers can get a little out of hand with our "Just say Yes" policy. That is true of any business in which you are dealing with the public, not just Starbucks.

2.0
May 1, 2010

A learning "experience".

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people in many areas of the business that are smart, passionate and love the brand. Good stepping stone job.

Cons

Group think, clicks, and management is very out of touch. Creativity and having a voice is frowned on in many areas. Not much room for growth or development. Talent and performance are secondary to being a favorite or being little of a career threat to one's direct supervisor.

Viewing 84964 - 84966 of 85,467 Reviews

Glassdoor has 91,185 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.