2.0
Apr 5, 2026
Bad Overall - Too much outsourcing to poor countries
Former employee, more than 3 years
Londres, Angleterre
Recommend
CEO approval
Business Outlook
Pros
Culture was good when I first started in 2022, and was able to visit an office abroad when budgetary constrains weren't as tight. WFH policies are good considering what peers have done in the past couple of years.
Cons
British in only but name, with everything being outsourced to poorer countries for cost cutting. No opportunities for career progression within kyc and onboarding, people with these roles are treated as subhumans, every other role sees career progression paths apart from kyc/onboarding in the UK. After the ED changed in 2024, we had someone who was spineless and an extreme company man. Client Managers and Relationship Managers lack critical thinking skills or even common sense, leading to inefficiencies.
