Sodexo reviews

3.6

68% would recommend to a friend

(6,690 total reviews)
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Sophie Bellon

76% approve of CEO

54% positive business outlook

Sodexo has an employee rating of 3.6 out of 5 stars, based on 6,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sodexo employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

the tagline of "Quality of Life" for clients and customers is real. Staff is smart, hard working and dedicated. Great COVID response - they added sick time offering for people who get sick with COVID. Good diversity history. It is a good place for Front-line workers who work at client locations. . . .BUT . . .

Cons

Unfortunately, the 'Quality of Life' mantra does not extend to Sodexo's corporate employees in HQ North America. There have been constant reorganizations over the past 5 - 10 years initiated by the Global Group, headed up by a EU Board of Directors who have no idea how the US and Canada markets or what processes are set up just for regular office work. Change can be great, but if staff must change direction every 3 months, then change back, then use different tech, (without training), of course the processes will get confusing for everyone involved. On top of it all, each staff members seems to be responsible for 3 or 4 jobs worth of work, yet the pay remains low. COVID saw some segments getting layoffs (this is a foodservice company, so that would be expected under these circumstances) But even through COVID, remaining staff are working harder and more hours than ever - but it is never enough. Staff suddenly gets shifted to be in different depts under different leadership without a plan or transparency on why. Even the SVPs have no idea what is going on from one month to the next. Morale is at an all time low. -- Also Healthcare coverage for US staff is dismal. Pay rates are not up to industry levels.

1.0
Dec 30, 2020

Frustrated, abandoned

Recommend
CEO approval
Business Outlook

Pros

Co workers are fun, residents are nice, pay is good

Cons

Over the course of COVID our mangers have abandoned us. They work an average of 1.5-2 weeks per month bc they were always out bc they "thought" they had been exposed. Rather than opting to get 2 negative tests and return within the week, they waited out a 2 week quarantine. When the holidays rolled around, for the month of Nov./Dec. they announced they'd be gone every weds/thurs/fri for those months bc they had so much vacation time. And then the weeks before and after Christmas. Lowly service workers had to blow through our PTO and go unpaid, while salaried managers never turned in PTO to cover their hours while out for symptoms. We were abandoned scrambling to provide holiday service to senior citizens during COVID. Without any leadership. Also, food makes our residents ill with gastrointestinal issues, many don't eat.

Viewing 103 - 105 of 6,690 Reviews

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