ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Mar 14, 2026

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

SN is the best employer I have ever had. They have a lot of wellness days, perks and in general the management has been trying their best to keep on the right track with AI disrupting the SaaS market

Cons

This is an issue for the entire SaaS market but how AI disrupts it and what it can do to remain relevant and growing in the next five to ten years remains to be seen.

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Company cares about its employees

Cons

Sometimes the pressure is too demanding

Viewing 145 - 147 of 5,688 Reviews

Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.