ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits with global wellbeing days. Good insurance package.

Cons

Leadership and new culture not transparent. Huge redundancy exercise. Hires and fires fast. Quiet and swift. Goals keep shifting due to leadership changes and swifts in direction. Inner circles exist.

5.0
Mar 12, 2026

Goood employer

Recommend
CEO approval
Business Outlook

Pros

All good things, nothing wrong. Great culture

Cons

Extremly slow and old technology

Viewing 148 - 150 of 5,688 Reviews

Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.