ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Mar 17, 2026

NA

Recommend
CEO approval
Business Outlook

Pros

Work life balance in platform teams

Cons

App team Work life balance is nil

4.0
Mar 14, 2026

Big Tech

Recommend
CEO approval
Business Outlook

Pros

Large org with many teams around the global so you will learn about complex systems.

Cons

The team you end up on will determine your success. Some platform features are becoming bloated and slow.

Viewing 142 - 144 of 5,688 Reviews

Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.