Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (64) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 779 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 448 reviews)); "Great people and a lot of flexibility" ((in 408 reviews)); "Benefits are good and fair" ((in 397 reviews)); "Good pay and worklife balance" ((in 259 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 127 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 46 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Mar 17, 2026

Decent Company but orgs are disconnected

Account executive

Recommend

CEO approval

Business Outlook

Pros

Fortune 500 company, solid trajectory

Cons

little personal growth and real input between orgs.

4.0

Mar 17, 2026

Great culture

Specialist

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits, unlimited PTO, great people

Cons

Constant shaking up of upper management makes continuity difficult

4.0

Mar 17, 2026

Uncertain outlook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent product allowing almost any requirement implementation. Steady growth for years.

Cons

AI fast implementation causing increased focus on it and neglect of the base product growth.

Viewing 139 - 141 of 5,688 Reviews

Jobs at ServiceNow

Customer Success Executive

Issy-les-Moulineaux

View job

Enterprise Account Executive - Public Sector

Issy-les-Moulineaux

View job

Director, Regional Product Management EMEA South

Issy-les-Moulineaux

View job

Senior AI Agent Engineer – Moveworks | Customer Deployment

Issy-les-Moulineaux

View job

Senior Enterprise Account Executive - Public Sector

Issy-les-Moulineaux

View job