Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 785 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 445 reviews)); "Great people and product at ServiceNow" ((in 408 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 392 reviews)); "Good pay and stock options" ((in 252 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No training or guidance from management" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

Paris , Issy-les-Moulineaux , Lyon , Boulogne-Billancourt

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jul 31, 2016

SN review

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Good bonuses

Cons

Can not think of any cons

2.0

Jul 31, 2016

Great company for the resume but very bad company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place if you like a fast paced growth company. Good transition company in your career if you want a start sort of experience

Cons

Leadership is horrible. Leaders are not competent to run the business. They are not very to employees or partners. Too much arrogance at the top level.

3.0

Jul 28, 2016

Unmet expectations

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great vision and excellent technology that's been long overdue to meet customer expectations

Cons

Management culture doesn't foster a team environment, focusing more on self-advancement. They also practice cronyism in spite of potential hires that are best for the company

Viewing 5473 - 5475 of 5,710 Reviews

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