ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 14, 2016

Operations

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, including generous bonus and stock options.

Cons

Poor communication and U.S. centric leadership. Dunning-Kruger effect evident in senior leaders. Attracts the brightest people but tells them what to do, rather than follow their advice, rate of attrition not surprising.

5.0
Aug 3, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Challenging position with room for growth.

Cons

High stress at times. Can be difficult to separate work from home life at times.

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Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.