Sephora reviews

3.7

65% would recommend to a friend

(9,607 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Nov 26, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good paid and nice environment

Cons

People not that friendly, just few people welcome you maybe they are scare of the sales

2.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The pros are small but I recognize them we get a great discount and honestly I've met some amazing people working here that I can call friends for life.

Cons

Working at this location has been difficult due to the store manager’s leadership style. Intimidation and favoritism are common, and it creates an unhealthy and uncomfortable environment for many employees. Several team members, especially younger ones, often feel fearful or pressured, which is disheartening to witness. There have also been situations where I felt my opportunities for advancement were dismissed unfairly. When I raised legitimate concerns, I was discouraged from speaking to HR, which felt inappropriate and unprofessional. Overall, transparency, respect, and ethical leadership are lacking, and it has significantly affected morale.

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Sephora Response
4mo
Thank you for sharing your experience at Sephora. We truly appreciate the time you took to share honest and constructive feedback. It means a lot to hear that the connections you built with your team were meaningful – those connections are something we value deeply at Sephora. We also want to thoughtfully acknowledge your feedback around leadership as we take it very seriously. Every team member deserves to feel supported, heard, and encouraged to grow, and perspectives like yours help guide our ongoing investment in leadership development and accountability across our stores. If you have specific workplace ethics concerns, we encourage you to file an iCare report by calling 855-863-1298, or visiting https://riskmanagement.my.salesforce-sites.com/icare. Thank you again for your honest feedback and time with Sephora. We wish you all the best moving forward. ❤️
4.0
Nov 25, 2025

good

Recommend
CEO approval
Business Outlook

Pros

employee benefits allow you to claim air ticket

Cons

long working hours and pressure form sales

Viewing 268 - 270 of 9,607 Reviews

Glassdoor has 12,221 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.