Sephora reviews

3.7

65% would recommend to a friend

(9,607 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Dec 2, 2025

Think twice

Recommend
CEO approval
Business Outlook

Pros

- hardly any, the "freebies"you get are used testers or testers that are about to be expired

Cons

- high expectations for sales metrics, to a point where it's the only thing that is constantly drilled in your head during training - be aware of "black out dates" can't call out, even if you have any emergency - clique-y management, usually only cares when sales are not meeting goals - high volume stores are dirty, too busy, with entitled customers - training is just watching videos and then expected to perform on the floor immediately - flex positions are unstable and usually are used for labor only, don't expect to stay for too long since you are technically a seasonal employee - hard to get hours even if you are FT or PT, despite being a high performing employee - strict and unreasonable attendance policy, management will not hesitate to let employees go - you get overworked and management makes it hard for employees who have a second job, they expect open availability by all means - racial bias when hiring, just visit a store to get a vibe check

5.0
Dec 1, 2025

My favorite job

Recommend
CEO approval
Business Outlook

Pros

- great environment - awesome team - fun job itself - room for growth

Cons

none that I can think of!

3.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall an okay place to work. The vibe can be motivating, but it really depends on the Operations Manager though. Gratis (free stuff) was great when I was there, but I have heard it's not what it used to be.

Cons

No boundaries or understanding of personal time, backhanded comments, favoritism, music on contant repeat, etc.

Viewing 265 - 267 of 9,607 Reviews

Glassdoor has 12,221 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.