Think twice - Sales Sephora Employee Review

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- hardly any, the "freebies"you get are used testers or testers that are about to be expired

Cons

- high expectations for sales metrics, to a point where it's the only thing that is constantly drilled in your head during training - be aware of "black out dates" can't call out, even if you have any emergency - clique-y management, usually only cares when sales are not meeting goals - high volume stores are dirty, too busy, with entitled customers - training is just watching videos and then expected to perform on the floor immediately - flex positions are unstable and usually are used for labor only, don't expect to stay for too long since you are technically a seasonal employee - hard to get hours even if you are FT or PT, despite being a high performing employee - strict and unreasonable attendance policy, management will not hesitate to let employees go - you get overworked and management makes it hard for employees who have a second job, they expect open availability by all means - racial bias when hiring, just visit a store to get a vibe check

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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