Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive with other retailers in the Industry for exempt roles. Gratis is generous

Cons

The employee code of conduct is not consistent. It is virtually impossible to fire an employee who break’s rules, yet double standards exist when it comes to someone they favor. They do not take tenure or performance into account.

1.0
May 30, 2025

not for me

Recommend
CEO approval
Business Outlook

Pros

free stuff and gifts from celebrities

Cons

low morale, high school coded

2.0
Apr 27, 2025

A sad fall from glory

Recommend
CEO approval
Business Outlook

Pros

Working in the beauty industry Small discount Coworkers can be really fun

Cons

Lack of hours. Keep cutting payroll to unreasonable levels which increases the stress on those that are working. Sometimes we would have two people running the entire floor. Availability requirements unreasonable for hours promised -expect full weekend availability but only promise up to 15 hours a week for this -went for SIX WEEKS unscheduled because they "didn't have the hours" Changing standards frequently -availability requirements and weekly assured hours keep changing for all roles Lack of avenues for feedback -Flex employees are not able to fill out the yearly survey any more, despite some having years of tenure Unrealistic expectations -not every client wants to sign up for a BI, do a skin scan, etc. They still might drop hundreds of dollars but that won't be good enough if it's not a multiworld. Took away the yearly bonus and gratis for flex employees while not providing avenues for these employees to become part time. Training is a JOKE. These poor new employees were not trained on products or how to do anything for their job, just thrown straight into the deep end. Lack of recognition for exceeding expectations -Can be in tier 1 for sales, be VIA, and more and still be stuck as flex.

Viewing 232 - 234 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.