Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Feb 11, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are interested in working with multiple cosmetic companies under one roof without the restraints and hassles of comission, this could be a place for you.

Cons

The company grasps at straws to meet their sales goals and payroll percentages. The value of the employee has decreased since I started in 2007 and now is influenced only by the end dollar, not the client experience.

2.0
Aug 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Free samples and ok discount.

Cons

Too many women who are too emotional when making decisions. No communication and no direction. Managment does not care about their employees, and they seem to pack on the responsibilities of 2-3 people with the pay of 1/2 person. Pay is not comparable to industry because they say your bonus should make up for it.

1.0
Aug 12, 2025

Toxic and Performative Culture

Recommend
CEO approval
Business Outlook

Pros

Downtown Location, Free Product, Snacks

Cons

An incredibly nepotistic marketing team, with such high turnover. Leadership is incredibly toxic and favouritism is rampant. It's a culture of fear and anxiety, where everyone is afraid of being stabbed in the back by their colleagues, and people losing their jobs has been so prevalent that no one feels safe. Definitely a culture of "old Sephora" people who have been here 5+ years who can be mean girls and can do no wrong, and are protected. HR is completely aware of a lot of the complaints against leadership, but do absolutely nothing about it. Engagement scores continue to go down year over year. It's all performative and no substance, and respect for the marketing team at Sephora has never been lower from crossfunctional partners. I have never worked for such abivalent and heartless leadership.

Viewing 229 - 231 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.