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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,613 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      2.0
      Feb 15, 2014

      Incredible bonuses don't make up for the vapid, shallow environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      More gratis than you could ever use; generous bonus structure; gained a lot of practical industry knowledge; great vacation policy; fun holiday parties and Town Hall meetings. Ongoing structure to acknowledge others' exemplary contributions in formal or informal presentations.

      Cons

      Fostered a community of immature, vacuous, catty colleagues. Work/life balance is a company value but not executed in many channels.

      2.0
      Mar 29, 2011

      Very High school drama and what work/life balance?

      Cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      *gratis *education *being able to educate clients

      Cons

      The last person who posted about Sephora USA took the words right out of my mouth. It was great to start off with. We got great education! Then we got to see who management really was. There is NO work life balance. I was hired part time and was working 40+ hrs a week. Even though I had 40+ hrs management still had days off. When someone calls out they don't seem to call in another cast member or leadership. They EXPECT & GUILT cast members to stay working. I was hired for my particular skills and was hired to work in a specific area. I've only worked in my designated area a few times. Why bother hiring me if I can't use my experience?? On a happy note I love my other fellow cast members. I also love working with the clients. It is the mangement & leadership that are driving me away. Also for people reading the reviews, it's just not me..more than half the cast feels this way.

      5.0
      Dec 20, 2010

      Sephora inside JCPenney is a great place to work.

      Operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora inside JCPenney is a very fun, energetic place to work. The pay is much higher than minimum wage, especially for retail.

      Cons

      There are not many downsides to working for Sephora inside JCPenney. Sephora is a very strict company, so everything must look exactly as the book.

      Viewing 226 - 228 of 9,613 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.