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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,611 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Nov 19, 2015

      Nothing special

      Cosmetic sales makeup artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount, training, and gratis is nice.

      Cons

      Inconsistent hours and when it comes holiday time you're lucky if you get 12hrs a week. For some reason Sephora thinks that they should hire a bunch of seasonals. Which leaves no hours for any of what Sephora likes to call "core cast." Management is God awful. They trained managers to be like kindergarten teachers. You have to tell them where you're going any time you move. Even just to go to the bathroom real quick. They tell us "it's for your safety." Oh give me a break! It's just another way to micromanage us. It makes for a very annoying work environment.

      5.0
      Oct 13, 2015

      Great place to eoek

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Annual week long conference in Vegas. Over 50k in free makeup per year.

      Cons

      Ugly uniforms, very busy schedules so it's very hard to get work done between clients

      4.0
      Aug 20, 2015

      from a Color Consultant's perspective

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company invests a great deal in its people, especially when it comes to education. Because of this (and my passion for education/training), I have been able to attend district trainings for color/artistry, and I've been able to facilitate my own artistry trainings in my own store. I also like that Sephora is committed to being at the forefront of beauty technology; all of the iQ systems make your job much easier & make the client interaction more hands-on and unique. Sephora also is committed to curating collections of products that are unique, varied, and all-around incredible, so working at Sephora for me means I don't have to try and fit a square peg into a round hole when it comes to my client's needs. I'm not stuck with one brand and their line of products that may not be right for my client--I have infinitely many to choose from. It is important to understand that if you're looking to get hired at Sephora to work in the color world (read: become a makeup artist), you're more likely to get the position if you have previous experience in makeup artistry. When I say previous experience, I mean working for another beauty company, going to school for makeup artistry, or another comparable experience. YouTube does not a makeup artist make. In my district, you actually have to audition to be considered for color (a practice I hope the entire company will adopt), otherwise you're more likely to be hired on as a cashier. It IS possible to progress from cashier into a world after extensive Sephora-specific training, but patience is key here.

      Cons

      It's retail, so the usual cons apply: unstable hours, occasional rude clientele, no full benefits depending on your part-time distinction, etc. Some may see the uniform ("costume") as a downside, but honestly, it takes the guesswork out of what is "appropriate" to wear to work. Just make sure you keep it neat/clean & adhere to policy on shoes/hair and makeup/jewelry. If you're not into putting extra time and effort into your appearance EVERY DAY, this is not the job/field for you. Because this is a beauty company, it typically attracts many women as its employees. With a predominately female workplace comes the possibility for lots of gossip/drama. Keep this in mind when you consider work-life balance and how much of your outside-of-work life you share with your coworkers. While the company has no rules about fraternizing with your coworkers outside of work, do so at your own risk. It can come back to haunt you, especially if you get into management.

      Viewing 208 - 210 of 9,611 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,226 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.