Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Nov 20, 2017

No Life, Slave work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Regular basic income. Will hire anybody

Cons

Mandatory overtime. Nearly no days off during blackout season (November 1 to January). Layoffs after blackout season. Get points for calling out (Even if you have doctors note). No real advancement. Unprofessional work environment. Last resort job.

1.0
Sep 28, 2017

Store Dieector

Recommend
CEO approval
Business Outlook

Pros

Sephora's values were a key part of the business years back and unfortunately are no longer represented. Brand partners are amazing to work with! I wish they were still allowed in the stores. They give so much knowledge and bring positive energy to the environment.

Cons

Upper leadership is unprofessional and speaks negatively about Store teams that even cross the lines with HR. Unless you are in the click of Sephora, you will not advance and this applies to every level in the company. Very sad where the company is now from where Sephora began and what it represented.

4.0
Jun 8, 2017

Color Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All around a fantastic job, fantastic perks and bonuses. Great company that takes good care of their employees.

Cons

The management at my particular store was terrible. There were repeat offenses involving bullying and discrimination. ALL leads and managers would constantly gossip about other employees making it very tense and uncomfortable to work there after a while. On call shifts were very difficult to manage and shifts were extended as punishment for employees on occasion.

Viewing 106 - 108 of 9,601 Reviews

Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.