Store Dieector - Store Director Sephora Employee Review

1.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Sephora's values were a key part of the business years back and unfortunately are no longer represented. Brand partners are amazing to work with! I wish they were still allowed in the stores. They give so much knowledge and bring positive energy to the environment.

Cons

Upper leadership is unprofessional and speaks negatively about Store teams that even cross the lines with HR. Unless you are in the click of Sephora, you will not advance and this applies to every level in the company. Very sad where the company is now from where Sephora began and what it represented.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

+ monthly training gratis + brand and product training + exposure to working with luxury brands + technology device supplements role

Cons

- unstable hours / unstable income - part-time employee classification has a wide weekly hourly gap (e.g., 15-29 weekly hours) and the availability expectation is that of a full-time (e.g., required to be open 4-5 a week, open to close) - minimal career growth if wanting to become full-time within the same store

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