Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 6, 2012

fulfilling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great learning environment, friendly workers

Cons

upper management not held accountable

2.0
Jan 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Not minimum wage. You get a lot of make up and skin care in gratis (up to $100 dollars worth). At least in my location the over people working are very pleasant. Fairly good bonuses, providing you make enough for the percentage to make much of a difference. Also most, MOST, of the clientele Sephora attracts are fairly nice.

Cons

Hours are bad. I work part time, and they will spread your hours thin to keep from having to pay you overtime. I once worked 5 days in a week, each shift being roughly 4-5 hours. that pay check I made as much as when I was working 2 days a week, each full 9 hr shifts. Also, they sometimes have these shifts called oncall shifts, which usually mean that you may or may not work the last couple of hours of your scheduled shift, depending on business. The difference between a 7 hr shift and a 9 hr shift feels drastically different when you are constantly on your feet and dealing with badgering entitled customers all day. And you don't know whether or not your are staying until your potential last hour. Speaking of shifts, they sometime push your lunch/your 10 much later, because they didn't not ensure to have enough people to relieve each other for their proper breaks. Most of the time it's just a skeleton crew working. We do quite a bit of skill practice at our store, and if you are terrible with acting these are excruciating. Management are always running around with different ideas, I'll get a notion that doing x is ok, and the opposite from another manager. They're not on the same page.

Viewing 9451 - 9453 of 9,603 Reviews

Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.