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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,603 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      5.0
      Jan 21, 2012

      AMAZING!!

      Operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely loved working at Sephora! I truly found my passion in life. I loved working with every client and I learned so much about myself while employed at Sephora. This company is very professional, and the communication was excellent. I felt like Sephora allowed employees to be very creative. I can't say enough good things about this company. The education you get at Sephora is amazing!! The gratis is a plus too!

      Cons

      The only con I can think of for Sephora is that it is a little difficult to move up in the company from what I saw. Other than that, I thought it was a great TEAM enivronment.

      2.0
      Jan 16, 2012

      Okay if you're young & have no experience

      Core cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of cosmetics & skincare to play with Good music Fun & happy co-workers Gratis - however you don't get to pick it out so it's usually random items that you don't use

      Cons

      Too many managers - leads, DIC, specialists, etc. & everyone thinks they're in charge Micro-managed beyond belief Communication sucks and you never know who you're supposed to answer to Can't leave your "zone" without asking permission Inexperienced leads/specialists who don't know how to manage people Be prepared to make samples, samples, samples Polyester uniforms Gratis is doled out by how much management likes you Everything you buy &/or bring into the store has to be etched with your employee number so don't expect to take it home any time soon All positions are part-time except for management so forget about receiving a decent paycheck Only a few make-up artists are allowed to sit clients down at the Beauty Studio The hand-bag & clothing check before leaving the store makes you feel like a criminal

      3.0
      Jan 10, 2012

      So far things are looking good.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much to learn about different makeup brands. I really feel you can grow with this job as long as one has proper training. The idea of helping someone out with their skin maintenance is awesome!

      Cons

      Rude customers and bad pay

      Viewing 9448 - 9450 of 9,603 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.