Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

They really care about their people, and acknowledge that without us they are nothing! They recognize and reward hard work, and really truly embody "inspire fearlessness." I never have to wear a mask at work, I can make bold choices and never fear negativity.

Cons

It is still retail, which means crap hours and occasional rude clients. Work/life balance is great for cast members, but could be better for leadership!

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Sephora Response
9y
Wow - what a humbling review. Thank you for taking the time to share what you love about working at Sephora, and most importantly, for inspiring fearlessness in those around you. Keep up the bold choices! -Calvin
1.0
May 5, 2019
Recommend
CEO approval
Business Outlook

Pros

No PRO can outweigh the many CONs.

Cons

I worked at FSC (headquarters) in the Education department. My boss was an icy micro-manager. Colleagues threw me under the bus constantly. By pointing fingers, they were able to avoid scrutiny themselves. By approaching my job with a team-oriented attitude, I set myself up to be incredibly vulnerable. I was also lied to during the interview process. The job was much different than advertised; the enjoyable tasks of my role should have been 50-70% but instead they were 5-10% and the rest was paper pushing (see comment about working under a micro-manager). They also claimed to have good work-life balance, but I was overworked to the point that I had multiple hard deadlines every single day, and everyone as far as I could tell was also completely stressed out and dumped on. When I tried to raise any of this to management, I was treated with absolute contempt and disdain, even though I know I wasn't the first person to bring some of these issues (especially the icy micro-manager) to their attention. I have been in some toxic situations before, but this one was the worst by far. RUN AWAY.

Viewing 82 - 84 of 9,601 Reviews

Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.