I love my Career with Sephora! - Client Service Lead Sephora Employee Review

5.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

They really care about their people, and acknowledge that without us they are nothing! They recognize and reward hard work, and really truly embody "inspire fearlessness." I never have to wear a mask at work, I can make bold choices and never fear negativity.

Cons

It is still retail, which means crap hours and occasional rude clients. Work/life balance is great for cast members, but could be better for leadership!

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Sephora Response
9y
Wow - what a humbling review. Thank you for taking the time to share what you love about working at Sephora, and most importantly, for inspiring fearlessness in those around you. Keep up the bold choices! -Calvin

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CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 8, 2026
Recommend
CEO approval
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Pros

+ monthly training gratis + brand and product training + exposure to working with luxury brands + technology device supplements role

Cons

- unstable hours / unstable income - part-time employee classification has a wide weekly hourly gap (e.g., 15-29 weekly hours) and the availability expectation is that of a full-time (e.g., required to be open 4-5 a week, open to close) - minimal career growth if wanting to become full-time within the same store

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