Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Well, free make up and an employee discount make everything a little better. Being surrounded by make up and other people excited about make up can be very rewarding. It's a mostly fun environment to be in.

Cons

The most inconsistent hours I've ever had in my LIFE. I've worked here for 2 years and I never know if I'm going to work 4 days a week or none! (And you need full availability, good luck having a second job!) It's hell if you have any bills. I only recommend this job if you are a student, bored housewife with a husband that pays for everything, or still living at home and never plan to move out. You can't trust anyone, and every little thing you do can effect how much you work. No one but management gets full time hours, and if you think you're going to get promoted, think again. It's a big game of favorites, no matter how stellar your performance is. If you can live off of $500 a month you'll be fine here.

3.0
Nov 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Gratis. Smart women. Open to listen for process improvement, team building opportunities outside of the office. Collaboration with many other different teams.

Cons

Systems always changing. Lack of training. HR and Senior executives not challenging poor managers. Work/Life balance can be difficult with all of the deadlines.

4.0
Nov 11, 2015

Great Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want a career they really work with you. Development is fantastic. The core values are great. Education is a priority for their employees. Client service is second to none! Bonus is amazing! They show appreciation to the teams.

Cons

Not much training for leadership, they get left in the sidelines. Store directors are not consistent some are amazing. And a lot are power hungry and insensitive. Payroll is such an issue, so many people quit because of hours being cut. It is a hard place to work if you are an adult. The artistry is a mess! They force the employees to be exclusive to sephora, they do not promote them doing makeup outside of work, they cannot get tips, and there is not a lot focus on artistry.

Viewing 403 - 405 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.