Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Discounts are awesome I was able get a lot of make up for pretty cheap especially the Sephora brand! The other make up had a nice discount too. It's a nice place to work for although my second time around was better! I got better pay and a better team to work with. They have fun little contest to do which is nice. When you do get freebies that's also a plus!

Cons

Hours suck I literally had to fight for more hours she gave them to her favorites. The freebies were also given to permanent workers mostly and seasonal only their favorites got them. They're not upfront and don't always try to help at times the permanent people think they're better than you for being seasonal. Also the pay was horrendous I literally got 8.50 and hour when I worked there the second time I ended up with 10.50 which I'm ok with because it was definitely better! Sometimes even when you weren't going to get a job offer they'd "interview" you just to tell you they didn't actually want to keep you.

3.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

+Gratis is reasonably awarded +Environment is very organized +Company values are highly enforced and reminded +Music is always good +They provide work uniforms "costumes"

Cons

-Pay is absurdly low considering how much any given person could sell per hour -Company can be incredibly oppressive when it comes to their expectations of team members when communicating with clients -After 1 year, I was given a pay-raise of 24 or so CENTS and my total years of experience and profitability to the location was completely disregarded -Leadership wasn't as knowledgeable as the entire lower-paid team -2 leadership members were out of line and reprimanded me(yelled VERY loudly at me without good reason), which is against company policy and headquarters did not reach out to me or do anything to help me moving forward. Didn't even offer to transfer me to a different location.

Viewing 406 - 408 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.