Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 28, 2016

Horrible management

Recommend
CEO approval
Business Outlook

Pros

You get a lot of free products ever month. The education around it wass great. Wicked pay and the employees were usually so awesome. Not a tone of pressure from sales as sephora always does well anyway.

Cons

Specialists and store directors. Usually the leads were ok. But any higher than that were just awful. They absolutely pick favorites. And they put way to much emotion into a business. The top managers would usually call you out in front of other employees and call you horrible names. They also try to be way too sensitive when it comes to the employees. They train their managers in seminars to speak to them as children and to undermine them.

1.0
May 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Insight on new products Discount (I guess) Gratis Training Always busy

Cons

Horrible management that even supported bullying & personal vendettas against people. No work/life balance, they could careless if you have a family or not! Bad schedules that never gave enough coverage when we needed it. You had to wait eons for gratis & or beg for it to even get a tiny bit of it. In all regards they work you like a slave, wether it's restocking product, doing a skin iq on someone or even doing a color match for foundation. You could never come up for air, there was always something going on either with customers or BS drama with coworkers.

Viewing 400 - 402 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.