Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 16, 2017

Underpaid to overwork

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company sales performance is excellent, fun events, lots of gratis, room for growth, many women in management roles

Cons

People across all departments are overworked and continuously expected to work at a breakneck pace, leaders either lack the time or foresight to make proactive decisions and employees are instead putting out fires left and right. Training new or promoted employees is not a priority, and the sink-or-swim mentality creates low empathy among coworkers. Burning out after a few years is not uncommon, and overall employee morale is very low. Catty attitudes are the stereotype and unfortunately both prevalent and seemingly encouraged by management. The "Work-Life Balance" value is a joke- peoples' personal time is not respected and the expectation that you be available 24/7, 7 days a week is widespread. You will need to take a steep pay-cut in your overall salary, although this will hopefully be made whole come bonus time

5.0
Mar 5, 2017

god experience

Recommend
CEO approval
Business Outlook

Pros

gratis, sephora training is amazing, good hours

Cons

cattyness at its best, sephora artists used a deameaning tone speaking to new hires

Viewing 382 - 384 of 9,619 Reviews

Glassdoor has 12,236 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.