Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about the beauty industry and trends! You are able to try different products and have hands on experiences with skincare and fragrance, aside from learn about makeup. There's room to grow within the company.

Cons

There's a lack of communications from management! There's also gratis abuse! Gratis are gifts from brands that Sephora carries and they should be giving the gratis to the cast members. However in some cases gratis were not distributed evenly and fairly! Depending on your location, the work environment can be toxic.

5.0
Mar 23, 2017

Blessing In disguise

Recommend
CEO approval
Business Outlook

Pros

Sephora is by far one of the best companies I've ever worked for. Since joining Sephora I met several people who has a long tenure with the company, which is great because it shows me that they're big on having a low turnover rate. There's plenty of opportunities to move up in the company. The relationship/communication with the Regional and District Managers are exceptional. They really took the time out to hear my opinions and thoughts on topics I've discussed with them. Sephora has help me enhance my skills as a Loss Prevention Agent. The challenges of the tasks that were given made me utilize skills that i never knew i had. Joining the Sephora team was the best decision that I've made and i would recommend that if anyone one is looking for a Company where it's more like a family atmosphere Sephora is the pace to be.

Cons

I have no regrets about Joining the Sephora Team. (No Cons)

2.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent environment Learn a lot about sales and of course, beauty products

Cons

Terrible management: (very condescending, rude, picks favourites, lies, weren't very nice to clients etc.) Petty drama between cast members no commission but act like we work on it NOT flexible with hours or time off Many cast members quit after a year because of how badly they are treated (5 in 1 week)

Viewing 379 - 381 of 9,618 Reviews

Glassdoor has 12,235 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.