Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 13, 2025

Hated it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits like affordable health insurance

Cons

Sephora does not care at all about employees. They're all replaceable. They send cookies instead of bonuses. One of the really high ups came and said they'd redo our break area and get us an ice machine and all kinds of other stuff that never happened. They started years ago while saying they cared about clients so they'd NEVER have a credit card, but that changed and we had to basically force it on every single person who walked in.

2.0
Oct 12, 2025

Sephora is....

Recommend
CEO approval
Business Outlook

Pros

If you get a great team, then you are lucky!

Cons

Lack of support/time to train for skills. Targets unreachable. Tasks given too much and disregard help when needed. KPI are consistently changing. Overwhelming of tasks given wasn't balanced with the hours on sales floor therefore unable to hit target. Welfare barely exist for the past few years. Inclusivity, diversity are not in their dictionary anymore.

Viewing 361 - 363 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.