Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 14, 2025

Good retail job

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good pay in comparison to other retail jobs, discount and free items are a plus

Cons

Strict rules for arriving late, changing shifts, etc. It's not the biggest deal if you're punctual but it just sucks if you have anything going on like traffic, life events, etc, they can be really strict about it.

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Sephora Response
7mo
Thank you for taking the time to share your experience as a Flex Beauty Advisor! We’re so glad to hear that you enjoyed overall flexibility the role provides. Our Flex positions are designed to give team members more freedom to balance work with their lives, and it’s great to hear that you felt this! Thank you again for your feedback and for the care you brought to clients and your team during your time at Sephora. ❤️
5.0
Oct 13, 2025

Loved it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved everything about the company and the beauty industry

Cons

It can be challenging to be promoted

4.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I think culture/environment definitely varies store to store but I worked in NY and LA and both locations had good management. - tips on services (but unfortunately taxed) - free training product -flexible hours

Cons

- client servicing can be a lot sometimes but management is supportive - having to meet a lot of quotas as an LBA such as selling products during a makeup service can be difficult when a client doesn't want to buy anything

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Sephora Response
7mo
Thank you so much for sharing your experience! It’s wonderful to hear that our supportive management followed you across the country from NY to LA. That sense of connection and teamwork is something we’re incredibly proud of. We also understand your feedback regarding the balance between client servicing and sales goals. Both can be challenging at times and we’re always looking for ways to better support our teams. Your insight helps us make sure fellow team members feel empowered to focus on what really matters — creating an amazing experience for every client who walks through our doors. Thank you again for your thoughtful feedback and the care you bring to our clients ❤️
Viewing 358 - 360 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.