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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,617 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      4.0
      Apr 15, 2019

      Makeup Consultant

      Colour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Constant training on products, bonuses dependent on performance, potential to move up, great values (respect for all), they work with your persinal schedule most times

      Cons

      Clients come first regardless of how they treat you, management is impersonal, negative reaction when you take time off or call in sick, underpayed for the work you do, understaffed and stressfull work environment, on your feet for the majority of the day, moving up in the company is easier for full-timers and the "favourite" employees

      1.0
      Mar 31, 2019

      MICRO-MANAGEMENT, WORST PLACE TO WORK, SAVE YOURSELF NOW BEFORE ITS TOO LATE

      Beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      staff discount 40% for sephora brand, 30% for exclusive brands, 20% non-exclusive brands

      Cons

      - Sephora DID NOT PAY ME for weeks after I had to chase and chase my pay. The manager told me to send her my payslips which they never provided me and got mad when I couldn't give her these - even if you're a casual employee, they make you bring in a doctors certificate for missing one day of work - time your break down to the second, I was literally 45secs late from returning back from break and my manager had to talk to me - bag check- no trust in employees, they think you steal something everytime you work - was provided no uniform for 2 months as being a staff, had to wear all black - managers are so conceited and think they're running a luxury brand - lonngggggg shifts- 8-9hr shift allocations with no possibility of shorter shifts - forced to have knowledge about every.single.product. and ingredients with no training OVERALL, horrible place to work that is highly micro-managed and do not pay their staff

      5.0
      Mar 17, 2019

      Dream Job!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with like-minded people who are passionate about succession and business results. Perks like no other!

      Cons

      The high volume of staffing means a high volume of people management. Lots of behavioural discussions to be had - strength in leadership is essential.

      Viewing 334 - 336 of 9,617 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,233 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.