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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,616 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      1.0
      Mar 12, 2023

      I wish I could give 0 stars!

      Merchandise planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free product and generous discount, travel for work sometimes

      Cons

      Everything about this job is a con, although there are a few perks they are all overshadowed by the daily tasks, treatment from management and toxic environment. There is constant turnover in the department and all the competent management and team has recently left but I hear this has been the case for years. Management is run like an organized crime group. The only way to survive in the environment is to actually forfeit you personal life and spend 24/7 working. The common thread of anyone who gets promoted is they are all spinsters, divorced, childless. Their only task in life is to work like a bunch of pavlovian dogs vying for the approval of the SVP and upper management.

      2.0
      Oct 26, 2022

      Get out while you can, company has gone DOWNHILL FAST

      Beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount, gratis, *minimal* brand training, making connections/coworker relationships

      Cons

      Sephora as a company is NOT the same Sephora it was 4-5 years ago. They are not interested in artistry and passion for the client, and ONLY focused on meeting metrics and pushing the store credit card. It is disgusting how low the pay is for the amount of work you are expected to do for a minimum wage job at a "luxury" retail company. I have watched Sephora evolve as a company over the years I have worked, and it is no longer an enjoyable working experience with no emphasis on growth or education for the Beauty Advisor or the client as it once was. Deeply saddening to see the company I used to love transform into another corporate cookie-cutter business model. Sephora used to be very generous to its' BA's, having brands come in and do immersive training, VERY generous gratis/friendly competition, and now nothing except a "good job" from a manager at the end of the day if you sell a credit card... My advice? Get out while you can. You are just another body for this company and are easily replaceable. If a company gives a worker no incentive to sell product (no commission), no incentive to sell credit cards, and push giant metrics that will be held against each advisor, IT IS NOT WORTH YOUR TIME.

      Viewing 319 - 321 of 9,616 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,232 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.